RMK pays you once a month for everything RMK received from you: drop-offs, deliveries and collections. On the 1st, RMK makes your statement for the month before, and pays by EFT into your bank account by the 7th.
- Tap Payments in the black bar at the bottom of the screen.
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Look at To be paid and Paid so far.
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Tap a statement number (PST-…) to see every line.
What you will see
The statement lists everything accepted, with grade, amount and price, and every fee RMK took off. The payment in your bank has the statement number (PST-…) as the reference. When it is paid, the statement shows paid and the date.
If something goes wrong
- The payment is less than you expected. Open the statement. Fees, trip costs, grade B lines, spoiled goods and claims (DN-…) for faulty goods that shops returned are all listed.
- Short goods. They are listed but not paid.
- No statement yet. Statements are made on the 1st of the month.
Ask for help
WhatsApp 064 654 1357 · phone 015 296 4695 · e-mail connect@rmkretail.co.za · Monday to Friday 08:00–17:00, Saturday and Sunday 08:00–14:00.