| Word | What it means |
|---|---|
| Cart | The list of stock you want to buy. On the stock page it is called Stock order. |
| Checkout | The page where you choose how to pay and place the order. |
| Approve | You say yes to a customer's order. On the screen the button is Accept. |
| PIN | A secret number. Do not tell anyone, not even the driver. |
| Delivery PIN | Your 4 to 6 digit PIN. You type it on the driver's phone when the goods arrive. |
| Collection PIN | The customer's 4-digit number for one order. You ask for it when they collect. |
| Stock facility | Credit from RMK to buy stock now and pay later. Also called credit facility. |
| Drawdown | One stock order on credit. It starts on the day the goods are delivered. |
| Instalment | One monthly payment back to RMK, on the 1st of the month. |
| Quote | A price list from RMK for your stock, delivered to your shop. |
| You pay / Sell for | You pay is your price. Sell for is the price RMK suggests you sell at. |
| Store credit | Money RMK owes your shop. It pays first on your next stock order. |
| Back order | Stock that did not come. It comes with the next delivery. |
| Credit note | A paper from RMK that shows money given back for a return. |
| Base price | The price before RMK, the shop and the sales rep take their share. |
More words: glossary.