| User | What they do | Guide | Quick card |
|---|---|---|---|
| Customer (consumer) | Orders groceries, pays, collects at a shop with a PIN | consumer.md | quick-consumer.md |
| Shop owner (retailer) | Hands over orders, orders stock, has a credit facility, gives customers tabs | retailer.md | quick-retailer.md |
| Sales rep (learner) | Signs up customers and shops, orders for customers, earns commission | learner.md | quick-learner.md |
| Supplier | Uploads prices, bids on RFQs, confirms purchase orders | supplier.md | quick-supplier.md |
| Local supplier (producer or manufacturer) | Sets its prices, gets its goods to the shops (drop-off point, own delivery or RMK collects), is paid monthly less RMK's fees | producer.md | quick-producer.md |
| Super Deal Maker reviewer | Reviews producers' quality and compliance (site visits) | reviewer.md | – |
| Driver | Loads crates, delivers to shops with the shop's PIN, reports the trip | driver.md | quick-driver.md |
| RMK staff | Prices, buying, packing, deliveries, bank, loans, payouts, reports | rmk-staff.md | quick-rmk-staff.md |
| Owner | The owner dashboard, settings, switching features on | owner.md | quick-owner.md |
One person can have more than one role. For example, a shop owner can also shop as a customer. The tabs at the top of My home (Shopping, My shop, Sales rep, Staff) switch between them.