Do this to order or check your order with WhatsApp messages.
-
Set a WhatsApp PIN first: tap your name at the top, then WhatsApp PIN. Type 4 to 6 digits twice and tap Save PIN. This is not your collection PIN.
-
Send any message to 064 654 1357.
-
The first time, reply 1 for English or 2 for Sepedi.
-
Send MENU to see the menu. Reply with a number: 1 my orders, 2 specials, 3 how to order, 4 my voucher, 5 my tab, 6 talk to RMK.
-
To order, send the product codes, for example P1001 x2, P1002 x1 case. The codes are in the catalogue.
-
Reply 1 to pay cash at the shop, or 2 to pay by EFT.
-
Reply YES (or EE) to place the order, or NO (or AOWA) to stop.
What you will see
Your order number. For EFT, RMK's bank details: pay only after the shop accepts your order. Other words you can send: SPECIALS (specials once a week), SPECIALS OFF, STOP (no more messages), START, and LANGUAGE or POLELO to change the language.
If something goes wrong
- "First set a WhatsApp PIN" Set it: your name at the top, then WhatsApp PIN.
- "Too many wrong PINs" Wait 30 minutes, or set a new PIN.
- "Choose your usual shop first" Choose it in My details (see below).
- WhatsApp does not answer Call us on 015 296 4695.
Ask for help
WhatsApp 064 654 1357 · phone 015 296 4695 · e-mail connect@rmkretail.co.za · Monday to Friday 08:00–17:00, Saturday and Sunday 08:00–14:00.