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Do this after you collect your order, to tell us how the shop did.

  1. On your home page or on the order page, find the card How was your order?.

  2. Tap 1 to 5 stars for the shop. 5 stars means very good.

  3. If you gave 1 or 2 stars, tap a reason. A reason is needed.

  4. If you like, write a comment.

  5. Tap the cyan Send my rating button.

What you will see

A thank-you. You may also rate your sales rep and the products. Shops see their ratings, never your name. Customers see a shop's stars only when the shop has 5 ratings. Shops do not give you stars. Once a month we may ask Would you recommend RMK?: tap a number from 0 to 10.

If something goes wrong

  • You want to rate later Tap Not now. We remind you once.
  • The card is gone You have 7 days after you collect, and you can rate each order once.

Ask for help

WhatsApp 064 654 1357 · phone 015 296 4695 · e-mail connect@rmkretail.co.za · Monday to Friday 08:00–17:00, Saturday and Sunday 08:00–14:00.

Download this guide (PDF) · All help

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