Do this to see what you earned and how you are doing.
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Tap Commission in the black bar at the bottom of the screen.
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Look at Earned and the list of orders. Tap the month buttons to see another month.
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Tap My scorecard to see your active customers and orders for the month.
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Tap My ratings to see your stars and the reasons.
What you will see
You earn 7% on every paid order from your customers. When you look at a product, You earn shows your share. Customers may rate you after they collect an order, and shops may rate you at a delivery. You see the ratings and reasons, never who gave them. You may post one public reply to a comment.
If something goes wrong
- An order is missing. The order is not paid yet, the shop has not accepted it yet, or a cash order has not reached the shop yet.
- Your commission went down. When goods are short or returned, your 7% on them is taken off in your next payout.
- Cash orders. Your 7% on a cash order is counted when the goods are delivered to the shop.
Ask for help
WhatsApp 064 654 1357 · phone 015 296 4695 · e-mail connect@rmkretail.co.za · Monday to Friday 08:00–17:00, Saturday and Sunday 08:00–14:00.